Privacy Policy

Set the Stage Performing Arts

Last Updated: 31st July 202

At Set the Stage Performing Arts, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Set the Stage Performing Arts provides performing arts classes, workshops and holiday camps for children and young people.

If you have any questions about this Privacy Policy or how we use your information, please contact us:

Set the Stage Performing Arts

📧 hello@setthestagepa.co.uk

📞 07908 156044

How We Collect Your Information

We collect information when you:

  • Complete an enquiry form on our website.

  • Book a class, holiday camp or event.

  • Contact us by email, telephone or social media.

  • Register your child with us.

  • Update your details during your child's time with us.

How We Use Your Information

We use your information to:

  • Register your child for classes or holiday camps.

  • Manage your bookings.

  • Process payments.

  • Contact you regarding your child's classes.

  • Respond to enquiries.

  • Keep emergency contact details.

  • Meet our safeguarding responsibilities.

  • Provide appropriate care and support.

  • Inform you about timetable changes, performances and important information.

Where you have given your consent, we may also contact you with news about:

  • New classes

  • Holiday camps

  • Workshops

  • Performances

  • Special events

  • Other opportunities offered by Set the Stage Performing Arts

You can opt out of marketing communications at any time by contacting us

Photography & Video

From time to time we may take photographs or videos during classes, performances, rehearsals or holiday camps.

These may be used for:

  • Our website

  • Social media pages

  • Printed promotional material

  • Marketing and advertising

We will only use photographs or videos of your child for promotional or marketing purposes where you have provided the appropriate consent.

You may withdraw your consent at any time by contacting us.

How Long We Keep Your Information

We only keep personal information for as long as necessary.

Some information may be retained after your child leaves Set the Stage Performing Arts where required for:

  • Safeguarding obligations

  • Legal requirements

  • Accounting records

Personal information that is no longer required will be securely deleted or disposed of.

Your Rights

Under UK GDPR you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your information where legally appropriate.

  • Restrict how your information is processed.

  • Object to certain processing.

  • Withdraw consent where consent is the legal basis for processing.

  • Request a copy of your personal information in a portable format, where applicable.

To exercise any of these rights, please contact us using the details above.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your personal information.

Links to Other Websites

Our website may contain links to external websites.

We are not responsible for the privacy policies or practices of those websites and encourage you to read their individual privacy policies.

What Information We Collect

Depending on the services you use, we may collect the following information:

Parent/Guardian Information

  • Name

  • Postal address

  • Telephone number

  • Email address

Child Information

  • Name

  • Date of birth

  • School year (where applicable)

Health & Additional Support Information

Where appropriate, we may collect information necessary to keep your child safe and provide the best possible experience, including:

  • Allergies

  • Medical conditions

  • Medication requirements

  • Additional support needs or accessibility requirements

We only request information that is relevant to your child's participation.

Where this information includes health or other special category data, we will only collect and use it where we have an appropriate lawful basis under UK data protection law. Access to this information will be limited to those who need it to support your child or keep them safe.

Payments

Payments are processed securely through our trusted booking and payment providers.

Set the Stage Performing Arts does not store your full debit or credit card details.

Third-Party Services

To help us provide our services efficiently, we use trusted third-party providers.

These may include services for:

  • Online bookings and class management

  • Payment processing

  • Email communication (through Google Workspace)

  • Website hosting and contact forms (through Squarespace)

These providers only process your information where necessary to deliver their services and are required to keep your data secure and comply with applicable data protection laws.

Who We Share Your Information With

We do not sell or rent your personal information.

We may share information where necessary with trusted service providers that help us operate our business, including booking systems, payment providers and communication platforms.

We may also disclose information if:

  • Required by law.

  • Necessary to protect the welfare or safety of a child.

  • Required by safeguarding guidance.

Keeping Your Information Safe

We take appropriate technical and organisational measures to protect your personal information against:

  • Loss

  • Unauthorised access

  • Misuse

  • Disclosure

  • Alteration

Only authorised members of staff have access to personal information where it is necessary for their role.

Cookies

Our website uses cookies to help improve your browsing experience and understand how visitors use our website.

You can manage or disable cookies through your browser settings. For more information about the cookies we use, please see our Cookie Policy.

International Transfers

Some of the service providers we use may process or store personal information outside the UK.

Where personal information is transferred outside the UK, we take steps to ensure appropriate safeguards are in place in accordance with UK data protection law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.

The latest version will always be published on our website.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Set the Stage Performing Arts

📧 hello@setthestagepa.co.uk

📞 07908 156044

Set the Stage Performing Arts is the trading name of Bournemouth North Performing Arts Ltd.